Atlantica Caldera Palace

The property was great, very well thought out. Separate swimming areas for families and adults only. A lot of little bars a cafes. Rooms are very spacious and renovated. The beach is right outside the property with hotel umbrellas and chairs. Staff served drinks on the beach all day long. A lot of activities during the day (there is an app with listing updates each day). The hotel personnel were very nice and friendly, managers were accommodating. The lifeguard on the beach was amazing, really knew what he was doing.

Our second stay at Atlantica Caldera Palace. It is a truly brilliant hotel for families. The Tui run kids club is superb, offering 2-hour sessions in the morning and afternoon for no additional costs (3-12yr). The also run an evening kids club a couple of times a week from 6-8pm. There is a baby club for infants, which is chargeable. The rooms are really spacious, comfortable, and clean. Room air-conditioning is also excellent, which was needed during our stay as temperatures were around 33 degrees. The food again is excellent, a great variety, very fresh and great options for kids both at the dedicated kids section and from the general buffet. The evening entertainment was generally good, depending on what you're into. The pre-show kids' entertainment is good and gets young ones engaged, adding to the overall family holiday experience. Good selection of pools to choose from with many rooms having access to private pool or on lazy river style areas. We split our time between the adults only pool areas (when son was in kids' club) which are very chilled with nice facilities and the kids' splash pool, which again is excellent, he thoroughly enjoyed this area. Another plus is that the hotel is right on a sandy beach and has dedicated sun loungers for hotel guests as well as drink service on the beach. The beach is very clean with lifeguards on duty. Decent free WiFi throughout the hotel. As far as all inclusive family holidays go, this is the best we have experienced.

The overall experience was great, people were friendly, facilities are cleaned (they clean the room twice a day). A lot of tasty food, nice swimming pools and beach. Good programme for kids and juniors. Also, really enjoyed the quizzes in the evenings. Mexican restaurant was delicious.

Loved the variety for families, beautiful family pool and also a splash / kiddie oriented pool at the back of the hotel Lovely room, perfect for our needs. Gorgeous view and perfect location. A la carte restaurants were great

This hotel has something for everyone. It’s a great all rounder. The food was good, the drinks were nice. The hotel is essentially run by Tui I’d say 90% of the guess are English. The staff work extremely hard all day long and everyone was very friendly and helpful. It’s busy but didn’t feel overwhelmed. Our room was spacious and clean.